Become a

Pilot

pilot

As an outsourced customer care solution, our Pilots are the beating heart of Onepilot

Why us?

Onepilot offers broad opportunities for development within a fast, international and ambitious environment

Various missions

From account manager to sales and product, you will evolve in a very stimulating environment with different opportunities to evolve in your career

A fast growing & ambitious company

Working at Onepilot is the opportunity for you to make a real impact and get onboard an incredible adventure

Flexible working

Possibility to work up to 4 days a week remotely. Get to work from wherever you want for 2 weeks every semester (another city, country..)

Onepilot Academy

Onepilot is involved in Pilots training. We want to make sure everyone can access to new skills if they feel it’s needed to better perform in their missions

Cool clients

From E-merchants, to retailers, from insurances to delivery our clients are very diverse and we have created special bonds with them!

Internal events

We work hard, but we also play hard!
All-hands every first Thursday of the month Team events, Christmas dinner and spring offsite

Onepilot in figures

Launched in 2021, we are growing fast and the best is yet to come!

+65

Employees since 2021

+20%

Monthly growth

20m€

Fundraising

Offices in Paris, London, Hamburg and Barcelona

“What I like the most about working at Onepilot is the contact we have with the companies. I also enjoy training our heroes and it's one of the fun part of my job.”

Raphaël Patard

Operation Manager, Onepilot

"Working at Onepilot means working in a flexible and healthy environment for one’s own growth.After joining Onepilot in 2021 as a full-stack developer fresh out of school, it has now been one year since I have been leading the main team as Lead Developer.What I love most about my job is being there proactively for our kind operations team and improving their journey as much as possible on a daily basis. (#need_the_tech) The tech team is not just an isolated team destined to deliver robotically, we are human, we are a close-knit team.Projects are gorgeous, cannot wait to see what’s coming next."

Jimmy Huynh

Lead developper, Onepilot

"I had the opportunity to grow in different teams at Onepilot. I started as a Hero 2 years ago and now, I just join the sales team after being General Operation Manager of the 🇫🇷 office willing to master all about Onepilot!"

Antoine de Gouvello

Sales Manager, Onepilot

What is our recruitment process?

It is important for us to be precise and transparent throughout our recruitment process

#1- Interview with HR

We will present the missions of the job you are applying to and answer all your questions

#2- Interview with your manager

You will discuss about your missions, your expectations on the job and those of your manager and get to know each other better

#3- Final interview with another Onepilot team member

You will meet for a final discussion around your motivations to see if we are the perfect match . You will be asked to prepare a short case study to be discussed during your interview

#4- You have accepted our offer? Welcome aboard!

You will get a 2 weeks onboarding program to get familiar with your new environment and missions

Our clients love Onepilot

“Qualified answers real time and 24/7 to our users have increased our average baskets by +20% and our repeat business by 15%! Thank you Onepilot”

Claire Wilson

eBusiness Director

"What impresses me the most with Onepilot is the ultra-fast handling of even our most complex processes and the perfect capacity of the agents to respect our "tone of voice". The goal was to maximize the bandwidth of our teams so they could focus on developing our brand. We have seen an increase in their productivity of at least 50%”

Lisa Nakam

General Manager

“As a mobility service, you need to provide fast and efficient answers to your users around the clock and 7/7. Extended hours can be very expensive for a company, but with Onepilot you are charged per ticket processed regardless of the time, day or communication channel and get very qualitative and responsive answers from the agents”