"We partnered with Onepilot to support us across multi brand markets and help us deliver exceptional customer experience to our consumers. The Onepilot team have delivered quick and knowledgeable solutions for every challenge we faced together. We are looking forward to continuing our partnership as we expand our brands and market opportunities."
eBusiness Director, bareMinerals
“Thanks to Onepilot we have cut our Customer Service spend in half while reduced our time to respond by over 100%. Our customers are always satisfied with their experience with us AND our internal team can now focus on the essential!
Head of Ecommerce, Dash Water
“Onepilot really took up the challenge on helping become more flexible, provide accurate answers all whist with an amazing time of response! They really know how to train agents and provide great advice in customer service. One of the greatest things is that our CX Manager now has more time to think about the strategy and give meaningful feedback to our product and marketing teams”
COO, Dr. Brandt
Head of commerce
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